Before coming to Bhutan, make sure that you attend to the following:
For travel/medical insurance , The Royal Insurance Corporation of Bhutan has initiated a travel and a medial scheme solely for our visitors. Hence, it is important that you get detailed information about the insurance scheme from your travel agency here in Bhutan. You may also visit the web site at www.ricb.com.bt
Bhutan’s currency is the Ngultrum (Nu.) which is at par with the Indian rupee. It is however recommended that you carry travelers’ cheque or cash, preferably American Express and US dollar instead, as the ATM facilities for foreign currency is limited to just few towns including the capital city, Thimphu. Visa and American Express credit cards are also widely accepted.
Financial institutions in Bhutan have been greatly enhanced, and today we have a number of banks that cater to the needs of the people. Some of the banks that you can avail services and facilities while in Bhutan are the Bank of Bhutan Limited, the Bhutan National Bank, the Druk PNB and the Tashi Bank. Many of these banks provide you with SMS and internet banking facilities.
There are also ATM facilities that you can avail, and ATMS are located in a number of places where you can withdraw your money, especially in Thimphu and in the border town of Phuentsholing. Traveler’s cheque can be easily withdrawn and exchanged into local currency. However, as you travel into the interior part of the country, ATM and internet facilities are almost non-existent and we suggest that you do your banking facilities while in Thimphu.
All major towns are well connected with electricity that runs on 220/240 volts with round hole two-pin and three-pin power outlets. Our energy is clean, and the green energy is generated by hydro power.
The country has a good network of telecommunication facilities. Almost every town has an internet cafe and IDD calling booths from where you can log on to and send messages home and to your loved ones. Also most hotels in Thimphu and Paro have internet access. Mobile (cell) phone is also widely used with international roaming facilities.
Bhutan experiences a great variation in its climate. Summers are warm with average daily temperature ranging from 20 to 25 Celsius, while winters are cold. In winters temperatures are usually below 15 Celsius. So bring with you a couple of warm clothes and comfortable shoes to go with the weather, the terrain and the program. You might want to consider ‘what to wear’ for hikes, trekking and sightseeing, as well as for dinners, appointments and functions that we have for you. Other items that you could consider bringing with you would be a pair of sunglasses, a hat or cap, sunscreen lotion, antiseptic cream, anti-histamine pills, anti-diarrhoea pills, altitude & car sickness medicine, insect repellent, flashlight (w/spare batteries), umbrella, camera, films and accessories (including spare camera batteries) and such.
Bhutan is an ideal place and a frequent haunt for photographers offering immense opportunities for photography especially during our outdoor sightseeing trips. However, you may need to check with your guide for indoor photography as taking photographs inside dzongs, temples, monasteries and religious institutions are restricted unless you have a special permission from the Department of Culture. Travelers and photographers are free to capture images of the landscapes, the panoramic views of the mountain ranges, the rural folk life, the flora and fauna, the Bhutanese architecture, and in particular the outside architectures of dzongs (fortresses) and chortens (stupas).
For people who love shopping and taking home gifts, Bhutan offers a variety of goods that revolve mainly around textiles. You may shop for items like hand-woven textiles that is either in raw silk or silk, carved wooden masks of various animals, woven baskets made from cane and bamboo, wooden bowls known as dapas, handmade paper products and finely crafted goods made of silver. You can also shop for thangkha paintings and Bhutan’s exquisite postage stamps. One can come across these items in the many handicraft shops in and around Thimphu and also in other major towns. Please remember that buying and selling of antiques is strictly forbidden in Bhutan.
Tipping is purely a personal matter. We do not have any tradition of giving tips, and we clearly leave it up to you as to whether you want to give tips to your guides and drivers.
The following articles are exempt from duty:
(a) Personal effects and articles for day to day use by the visitor
(b) 1 litre of alcohol (spirits or wine)
(c) 200 cigarettes, on payment of import duty of 200%
(d) Instruments, apparatus or appliances for professional use
(e) Photographic equipment, video cameras and other electronic goods for personal use
You have to complete the passenger declaration form on your arrival before checking out. The articles mentioned under (d) & (e) must be declared on the declaration form. If any such items are disposed of in Bhutan by sale or gift, they are liable for customs duty. On departure, visitors are required to surrender their forms to the Customs authorities.
Import/export restrictions of the following goods is strictly prohibited:
(a) Arms, ammunitions and explosives
(b) All narcotics and drugs except medically prescribed drugs
(c) Wildlife products, especially those of endangered species
Imports of plants, soils etc. are subject to quarantine regulations. These items must be cleared on arrival. Visitors are advised to be cautious in purchasing old and used items, especially of religious or cultural significance, as such items may not be exported without a clearance certificate.
Bhutanese speak a variety of languages, but Dzongkha is the national language and is one of the most widely spoken language. English is also a medium of communication, and most Bhutanese speak English. Communicating in English especially with the people in the urban areas and the towns will enhance your knowledge about Bhutan.
Clothes and apparel accessories
With great altitudinal variations, weather is quite erratic in Bhutan. So be prepared to brace the erratic weather as you step outdoor. We expect visitors to dress modestly and respectfully especially if you are planning a visit to the monasteries, dzongs and other religious institutions. As a mark of respect, be kind enough to remove your hats, caps, etc. as you enter religious and administrative premises, institutions and in any other place that you come across with the national flag being raised.
Our standard time is 6 hours ahead of GMT, and there is only one time zone throughout the country.
Office hours in Bhutan are divided into two timings: the summer timing and the winter timing. The summer timing begins at 9AM Bhutan standard time and goes on till 5Pm in the evening. The summer timing is followed from March till the end of October. The winter timing that lasts for the months of November till the end of February begins at 9AM in the morning till 4 PM in the evening. However, these timings are followed only in Thimphu and few other districts. Also, these timings are followed only by the civil servants who work under the Royal Civil Service Commission. For those people employed in corporations and private organizations, the timings are usually from 9AM till 5PM irrespective of the season.
Before embarking on a trip to Bhutan, it is advisable to have tetanus, typhoid and hepatitis A inoculations.
Avoid drinking unboiled water or taking ice cubes at all times as most water sources in Bhutan are untreated though they have their source in the mountains. One can come across treated and bottled water readily in any town and are affordable.
Buying and selling tobacco products is banned in Bhutan, but you may bring in your own stock (200 cigarettes for personal consumption with payment of 200% import duty). Also it is prohibited to smoke in public offices and in government premises. Please be aware that it is sacrilegious to smoke near temples and any other religious sites.
Over the years, many quality hotels have come up in Bhutan. Most hotels in Bhutan meet the recent standardization policy, and most tourists accommodate in a 5 star or a 3 star hotel. The hotels are well maintained and have all basic amenities such as geysers and shower rooms and are properly maintained. Visitors can be assured of their warmth and comfort in the hotels. The ambience of the hotels and the hospitality offered by the hotel staff are incredibly welcoming.
The 5 star hotels are mostly located in Thimphu and in Paro. Towns like Punakha, Gangtey and Bumthang also have a variety of hotels that are comfortable. Away from town, it is customary to camp outside in the forest or make a night halt at the purpose-built in cabins sprinkled along some main trekking routes.
Most Bhutanese dishes are rich and spicy with a lot of cheese and chilli. It is advisable that visitors stick to the Chinese, Continental or Indian cuisine that is served in most restaurants. Visitors can also choose among the various vegetarian and non-veggie food. For the adventurous, you can try various typical Bhutanese dishes such as the momos which are Tibetan dumplings. For those daring and like spicy hot food, you may try the ema datshi dish which consists of cheese and chili.
Weights and measures
Bhutan has a standard system of weights and measurements in place and most weights are measured in gram (g) and kilogram (kg). With better and efficient measurement systems readily available, most of the shop keepers in the capital city make use of electronic and weighing scale. However, as you travel further east, you will find the ordinary weighing scale in place.
While safety is not much of a concern, it is good to come prepared for any mishap. One needs to avoid walking alone or roaming the streets after 9 pm as you may never know of any mishap that may occur. The capital city has begun to see burglaries, street fights and an increasing number of drug abusers. It is advisable that you keep a safe distance and be inside the safety of your hotel during late night hours. Or else, you may visit the town at night in groups or with your guides.
Also please ensure that your belongings especially your passports, route permits, cameras, wallets and purses are properly secured. There have been incidents when visitors found their important documents missing or essential items lost.
Guides and interpreters
Bhutan has a good team of interpreters and guides that are well versed in history and possess good communication skills. They are all certified and had extensive training conducted by the Tourism Council of Bhutan. There are also guides who speak fluent Japanese, Thai and other European languages.
Public holidays and festivals
Public holidays are declared by the government. Most of Bhutan’s public holidays usually coincide with its religious festivals. A list of festivals that are observed throughout the nation can be found in our Festival In Bhutan page. However, each dzongkhag (district) has its own list of holidays that is observed especially while conducting annual tshechus (religious festivals).